
Reasons to work with NYMAS Group
Unlike many other Doc M providers, we’re a relatively small, independent business – but we pack an impressive punch when it comes to Doc M expertise. We’ve got two decades of accessible design experience and we know Doc M like the back of our hand. But even more importantly than that, we’re accessible ourselves – that is, we’re actually here in the UK, at the end of the phone when you need us, to make it easier to specify NYMAS than any other Doc M brand. Here’s why:Comprehensive, modular product portfolio
We’re best known for Doc M packs – one box solutions containing a toilet, basin and all the grab rails you need to complete a compliant bathroom space, whether it’s a simple ambulant toilet or a wheelchair accessible shower room (and everything in between). In addition to complete packs, products from each of our four sub-brands are available individually, so from single grab rails to bespoke configurations, we can supply a solution for your needs. We also have key relationships with third party providers for Changing Places equipment including hoists and shower trolleys. This means that whatever your Doc M washroom specification, you can get all the products you need to achieve compliance, under one roof.
Excellent stock levels
A key benefit of being a relatively small, UK business is that we offer the kind of responsive supply chain larger businesses can only dream of. Specify a ‘big brand’ and you’ll typically be looking at weeks if not months of lead time before your products will be delivered to site – and often, you don’t have that long to wait. Specifying NYMAS from the start means you won’t have to waste time breaking spec later on, and you can get hold of the products you need even at very short notice. As an added bonus, we’re committed to European manufacturing as much as possible, and our Fitzroy of London collections are made right here in the UK. Not only does this enhance the speed and security of our supply chain, it also means our products are a more environmentally sustainable option.UK customer support
No matter how extensive your knowledge of Doc M, or how good the product itself, it’s inevitable there will be times when you need to access customer support. You might need help identifying the right product – or configuration of products – for a specific project or interior. You might want to know if we can match the finish on another hardware item such as a tap or shower head. Your contractor might need some technical support when it comes to the actual installation – or you might have a problem related to delivery times and locations, or even (very rarely) a defective product. No matter what your question or issue, when you specify NYMAS Group you can rest assured it will be resolved quickly and effectively by our knowledgeable, UK-based customer support team. No more getting passed from pillar to post – when you call us, you’ll be transferred directly to someone who knows what they’re talking about, and that person will liaise directly with you until a solution is reached.